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Providing technology industry insights, data, analysis, and advisory services, our industry leading analysts help guide strategic decision-making.
Research, Data, and Insights Across Key Technology Sectors
451 Research uniquely covers all phases of technology innovation from adoption to investment, through a variety of research techniques including expert market insights, end-user surveys, forecast modeling, revenue tracking, in-depth interviews, acquisition tracking, and face-to-face analyst briefings.
Our customers use our research and data products to develop business cases, create strategic plans, identify potential customers, partners, and acquisition targets, and execute other key tasks.
Our global technology coverage includes:
Global Data Center Intelligence
The Data center KnowledgeBase is a global database of 12,960+ colocation and wholesale data center facilities across North America, EMEA, Asia-Pacific, and Latin America. It covers more than 100 data points per facility, including location, facility type, services provided, capacity, and current utilization.
Tech M&A Transactions Database
The 451 Research M&A KnowledgeBase (MAKB) is a global online database of over 80,000 tech M&A transactions. Subscribers gain unique value from proprietary insight on undisclosed private-company valuations and in-depth analysis of the rationales for key deals that are classified into more than 600 granular tech industry categories.
Strategic Advisory and Go-to-Market Services
We equip clients to navigate change seamlessly, make informed decisions, and engage their target audience to:
Enhance product messaging and engage prospects
Price Benchmarks For Cloud Services
The Cloud Price Index provides insights and commentary on what the market is offering today and where the opportunities and risks lie ahead — helping buyers make informed purchase decisions and helping sellers build a competitive pricing strategy. Cloud is an enabler of business revenue, but it also impacts competitive differentiation, financial stability, time to market, and gross margins.
Gain insights into market data, customer adoption analysis, early visibility into technology innovation, and understanding of new market dynamics.
Survey-based intelligence for vendors and service providers to navigate market shifts and understand their customers’ adoption and levers of spending.
Understand service providers’ business drivers, pain points, spending priorities, and overall product roadmap.
Survey-based data and insight from panels of leading indicator and population representative consumers.
Customizable market intelligence for key emerging segments of the enterprise technology marketplace.
Concise and ongoing daily analysis of the impact of innovation, disruption and change in the enterprise IT marketplace and vendor ecosystem.
S&P Global Market Intelligence
S&P Global Market Intelligence
Head of Research
Brian Partridge is head of research for both the 451 Research technology research and Kagan media research groups within S&P Global Market Intelligence.
Brian has responsibility for leading the analyst team, research process and syndicated research products. This includes driving the overall research agenda and ensuring that S&P Global Market Intelligence delivers the data and insights to help clients make better decisions regarding emerging technologies and innovation.
Before arriving at S&P Global Market Intelligence via acquisition, Brian was VP of research at 451 Research and head of research at Yankee Group. At 451 Research, he founded the IoT research practice. Prior to his research career, which began in 2005, Brian served in marketing leadership roles at leading networking vendors, including 3Com and Cabletron Systems.
As a researcher, Brian actively contributes to the IoT, 5G, enterprise wireless and edge computing research agendas and has subject matter expertise in telecom systems and strategy, enterprise mobility and enterprise networking domains.
Brian holds a BS degree in business administration from the University of New Hampshire and an MBA degree from Plymouth State University.
S&P Global Market Intelligence
S&P Global Market Intelligence
Chief Analyst, 451 Research
Eric Hanselman is the chief analyst at S&P Global Market Intelligence. He coordinates industry analysis across the broad portfolio of technology, media and telecommunications research disciplines, with an extensive, hands-on understanding of a range of subject areas, including information security, networks and semiconductors and their intersection in areas such as SDN/NFV, 5G and edge computing.
Eric helps S&P Global’s clients navigate these turbulent waters and capitalize on potential outcomes. He is a member of the Institute of Electrical and Electronics Engineers, a Certified Information Systems Security Professional and a VMware Certified Professional. He is also a frequent speaker at leading industry conferences and hosts the Next in Tech technology podcast.
S&P Global Market Intelligence
S&P Global Market Intelligence
Principal Analyst and Head of the Internet of Things (IoT)
Rich Karpinski is principal analyst and channel lead for the 451 Research Internet of Things and Applied Infrastructure & DevOps channels within S&P Global Market Intelligence. Rich tracks, analyzes and anticipates the pace and direction of IoT adoption, as well as the use of IoT to enable vertical industry transformation. As part of that work, he oversees a quarterly survey of IoT adopters and a twice-annual survey of operations technology (OT) professionals.
Before joining 451 Research (acquired by S&P Global Market Intelligence in 2019), Rich was mobile services analyst for Yankee Group and a technology editor for a range of industry publications in both telecom and enterprise IT.
Rich’s recent areas of concentration include IoT connectivity and managed platform services, IoT edge computing, IT/OT collaboration, IoT market sizing and data flow analysis, IoT digital maturity analysis, and the adoption of IoT use cases across a variety of sectors.
Rich holds a holds a Bachelor of Arts degree from the University of Illinois and a Master of Science degree from Syracuse University.
S&P Global Market Intelligence
Research Director, Datacenter Infrastructure
Kelly Morgan is a research director in the 451 Research technology research group at S&P Global Market Intelligence. She is responsible for the Datacenter Services & Infrastructure team as well as the M&A practice. Her research includes analysis of datacenter providers, market size, supply/demand, new technology and datacenter industry trends, as well as M&A activity.
Before joining S&P Global Market Intelligence in 2019 via acquisition, Kelly spent more than 18 years covering datacenters and telecommunications at both 451 Research and in private equity. She also worked for several years in Paris at the Organization for Economic Cooperation and Development, managing the organization’s budget process.
Kelly holds a BA degree with honors from Wesleyan University and an MA from Tufts, where she studied international business and economics.
S&P Global Market Intelligence
S&P Global Market Intelligence
Research Director, Information Security
Scott Crawford is research director of the Information Security channel at S&P Global Market Intelligence, where he leads the industry analyst team covering innovation, disruption and strategic players in cybersecurity and cyber risk. Scott joined S&P Global through its 2019 acquisition of 451 Research, where he has led the Information Security channel since 2015.
In addition to directing the Information Security channel’s research efforts, Scott covers forces and events shaping cybersecurity. He maintains a focus on areas including security operations, cyber risk management, the intersection of AI/machine learning and cybersecurity, and related interests.
As a practitioner, Scott was the first information security officer for the Comprehensive Nuclear-Test-Ban Treaty Organization’s International Data Centre in Vienna, with a background including systems and security management at the University Corporation for Atmospheric Research in Boulder, Colorado. His private-sector experience ranges from startups to leading industry players such as IBM, where Scott was a senior strategist with IBM Security.
Scott holds a Bachelor of Arts in molecular, cellular and developmental biology from the University of Colorado and a postgraduate Master of Science from the University of Salford (UK), with additional graduate study in telecommunications at the University of Colorado and in information systems at the University of Denver.
S&P Global Market Intelligence
S&P Global Market Intelligence
Research Director, 451 Research
Sheryl Kingstone is head of the software experiences group, which includes the Workforce Productivity & Collaboration, Customer Experience & Commerce, Fintech and Macroeconomic research channels at S&P Global Market Intelligence. As a researcher, Sheryl tracks how businesses are spending on technology for the experience economy and how customer experience is a catalyst for digital transformation.
Specifically, she oversees the company's coverage of a variety of customer experience data-driven software markets spanning advertising technology, marketing, sales, commerce and service. She also is responsible for both consumer spending and IT tech spending research products.
Before joining S&P Global Market intelligence via acquisition, she consulted with several enterprise software companies and worked at companies in the enterprise data replication, transformation and database software market.
As a recognized thought leader with more than 25 years of experience in customer experience technologies, Sheryl was awarded the CRM Influential Leaders Award and was also the first female to be inducted into the CRM Hall of Fame.
Sheryl holds a Bachelor of Science degree from the University of Massachusetts and a Master of Business Administration degree from Simmons College.
S&P Global Market Intelligence
S&P Global Market Intelligence
Research Director
Chris is a research director in the 451 Research technology research group at S&P Global Market Intelligence. He leads the group’s research on workforce planning, productivity, collaboration and employee engagement technologies. He also works with the division’s customer experience research analysts in providing insights on the technology trends driving the experience economy.
Chris is a research director in the 451 Research technology research group at S&P Global Market Intelligence. He leads the group’s research on workforce planning, productivity, collaboration and employee engagement technologies. He also works with the division’s customer experience research analysts in providing insights on the technology trends driving the experience economy.
His specific areas of technology concentration include work management, visual collaboration, project and portfolio management, employee experience platforms and workforce analytics.
Chris has been a technology analyst for 13 years, seven of which have been as a program lead and team manager. He arrived at S&P Global Market Intelligence through its 2019 acquisition of 451 Research, which itself had acquired the Yankee Group in 2013, where he started as an analyst. Prior to that, Chris worked for Nokia in a global customer insights role, and in research consultancies focused on financial services research.
Chris holds an undergraduate master’s degree in international relations from St. Andrews University in Scotland, a postgraduate master’s in war studies from Kings College London, and a certificate in performance leadership from the Cornell Johnson Graduate School of Management.
S&P Global Market Intelligence
S&P Global Market Intelligence
Research Director Fintech
Jordan McKee is a Principal Research Analyst for Customer Experience & Commerce, leading the coverage of the payments ecosystem at 451 Research, a part of S&P Global Market Intelligence.
Jordan McKee is a Principal Research Analyst for Customer Experience & Commerce, leading the coverage of the payments ecosystem at 451 Research, a part of S&P Global Market Intelligence. He focuses on the digital transformation of the commerce value chain, with an emphasis on the major trends and technologies impacting payment networks, issuing and acquiring banks, payment processors and other payments industry stakeholders. His research helps vendors and enterprises assess and address the implications of the ongoing digitization of the shopping journey.
Jordan joined 451 Research with the company's acquisition of Yankee Group in 2013. Before joining 451 Research, he worked at OnProcess Technology, helping telecom and financial services businesses improve their customer experience and service supply chain strategies. Prior to this, he was a member of FM Global's internal market research unit, analyzing trends in the insurance sector.
Jordan is listed on the Electronic Transactions Association's Forty Under 40 list for 2018. He is frequently engaged by the media to share his insights on digital payments and has been quoted in the Wall Street Journal, New York Times, Forbes, TIME, Businessweek and The Financial Times. McKee is a regular speaker at client and industry events, delivering keynotes and moderating panels at SXSW, Money20/20 and ETA TRANSACT. Additionally, Jordan is a Forbes fintech contributor and sits on the board of advisors for the Mobile Payments Conference.
Jordan holds a bachelor's degree with a concentration in marketing from Bryant University.
S&P Global Market Intelligence
S&P Global Market Intelligence
Research Director, 451 Research
Melanie Posey is a research director at S&P Global Market Intelligence. She leads the Cloud & Managed Services Transformation team and manages the Voice of the Enterprise cloud survey.
Melanie Posey is a research director at S&P Global Market Intelligence. She leads the Cloud & Managed Services Transformation team and manages the Voice of the Enterprise cloud survey.
Melanie has a long history as a technology industry analyst. In 2016, she joined 451 Research (acquired by S&P Global in 2019), bringing experience in strategy analysis, forecasting and enterprise/consumer insight for the cloud, hosting, IT services and telecommunications markets.
Her current research focus is the impact of the cloud operating model on the IT industry, including the changing dynamics of enterprise IT, vendor and service provider strategies, and the ways cloud has evolved into a platform for digital innovation, transformation and implementation of emerging technologies.
Throughout her career, Melanie has been a go-to commentator for the business and technology trade press and is a frequent speaker at industry and client events.
She holds a master’s degree in international relations/international economics from the Paul H. Nitze School of Advanced International Studies, a division of Johns Hopkins University, a master’s degree in political science from the University of Michigan, Ann Arbor, and a bachelor’s degree in French from Amherst College.
Navigate market disruption and technology innovation with comprehensive 451 Research covering adoption to investment, through a variety of research techniques including expert market insights, end-user surveys, forecast modeling, revenue tracking, in-depth interviews, acquisition tracking, and face-to-face analyst briefings.
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