UPDATE: TECHNICAL DIFFICULTIES WITH MULTIPLE PLATTS APPLICATIONS

Dear Client,

As a follow-up to our earlier notice around technical difficulties with multiple Platts applications including: Platts Market Center (PMC) site, Platts Excel Add-In (PEA), API feeds, and Gas Daily Preliminary Price Report (GDPPR) microsite, we would like to inform you that we have identified that the issue is related to a server problem. Technicians are in the process of addressing, however, the resolution time remains unknown. We will provide a final update when service has been fully restored. We apologize again for any inconvenience caused. If you have questions please contact us at the following client services phone numbers:

North America: +1-800-PLATTS-8 or 1-800-752-8878 Latin America: +55 (11) 3818-4131 Europe, Middle East and Africa: +44 0207-176-6111 Asia-Pacific: +65-6530-6430

Yours sincerely, Deidre Allen VP, Commercial Operations & Transformation S&P Global Platts

www.spglobal.com/platts