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22 May 2010 | 04:45 UTC — New York
Due to technical issues, some futures prices for May 21 from the Nymex, ICE and Dubai exchanges did not update at the normal time Friday. As a result, Dispatch subscribers did not receive these prices in the 'postclose' folder as they normally would.
The problem has now been fixed. The missing prices have already been sent to realtime data subscribers. FTP Dispatch subscribers will receive these prices in the 'today' folder starting with the 8:15am (US Eastern time) 'Early Asia' cut on Monday May 24 and ending with the 8:15pm 'Final' cut. Dispatch CSV subscribers will receive these prices in the 'Latest' files in the 'My Subscriptions' area at www.platts.com starting at 8:15am Monday.
The affected dispatch categories and the number of missed prices for each are listed below. Platts apologizes for any inconvenience.
If you have any questions or comments regarding this announcement, please contach your local Platts Customer Care representative, or email support@platts.com.
Disp #prices Dispatch category description XL 48 Futures/Nearbys: DME Oman Crude Oil TJ 12 Futures/Nearbys: ICE Brent Crude Oil TK 216 Futures/Nearbys: ICE Gas Oil ZA 12 Futures/Nearbys: ICE Mideast Sour Crude TW 24 Futures/Nearbys: ICE WTI Crude Oil CD 24 Futures/Nearbys: NYMEX CME Lt Swt Crude QF 87 Futures/Nearbys: NYMEX Coal TB 48 Futures/Nearbys: NYMEX Lt Swt Crude IF 12 Futures/Nearbys: NYMEX Metals TH 432 Futures/Nearbys: NYMEX Natural Gas