SUBSCRIBER NOTE: FTP site upgrades imminent; please act to avoid service disruption

S&P Global Platts has built two new file transfer protocol (FTP) delivery sites (sftp.platts.com and sftp-delivery.platts.com) to replace two legacy FTP delivery sites.

Due to changes in our security policies, access to all our FTP sites will only be available via the secure FTP (SFTP) protocol.

Legacy FTP sites will be retired on Saturday, February 16, 2019. To avoid disruption of service, it is critical that you take action to test, validate and migrate to the new sites that apply to your operation.

This information will help you determine which migration path you should take, depending upon the product(s) you subscribe to:

Please note: S&P Global Platts discourages use of static IP address connections to our FTP servers because this makes disaster recovery ineffective.

Information for using the SFTP protocol to access the new FTP delivery sites:

If you use a client software like FileZilla to connect, this change requires you to specify Protocol=SFTP and port=22.

If you utilize a script, it must specify protocol as SFTP and/or port=22.

If you access the upgraded platform by using this new url, your current credentials/privileges will be replicated.

If you currently connect to S&P Global Platts via SSH you should not need a new encryption key, however if you experience any issues connecting please contact S&P Global Platts Client Services.

Web browsers do not support SFTP and are no longer supported.

Folder structure for sftp.platts.com:

The folder structure for sftp.platts.com does not change

Folder structure for sftp-delivery.platts.com:

On login to sftp-delivery.platts.com, your default folder will be your user folder (e.g. )

Navigate to the root folder to view the previous folder structure.

FAQs

What if I need more time to make necessary changes to automated routines?

Note that a temporary redirect is planned that will extend both legacy sites until March 29, 2019.

Please contact Client Services for more information. While this site is production ready, it does not have disaster recovery, and delivery of content data files may be interrupted if a technical issue arises.

What if, in the course of migrating to the new site, I see a "Warning - remote host identification has changed" message?

You may receive this message when you attempt access to the new sites for the first time. We request that you click "yes" to continue access to the new site. If you experience any issues connecting, please contact Client Services for assistance.

For any questions about this migration, or if you would like to know more about other Platts Enterprise Delivery options and what data sets are available, please don't hesitate to contact us on the details below.

Email: support@platts.com

Telephone:

Asia-Pacific +65 6530 6430

Europe, Middle East & Africa +44 (0) 207 176 6111

North America +1 212 904 3070

Toll-free in the US and Canada +1 800 752 8878

Latin America +55 (11) 3818 4131