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The Online CSA Question Gap Description Service enables companies to understand factors affecting score changes, offering insights on expected practices, discrepancies, and gaps for up to twenty CSA questions, including unvalidated information, on the CSA Platform.

The Online CSA Question Gap Description can be ordered directly online. Please log in to your company’s account by visiting https://portal.s1.spglobal.com/survey/ui/. To order the service, ensure you are logged in as a CSA administrator. Once in the CSA survey portal, navigate to the “Frameworks” section and open the “Benchmarking” tab. There, select “Order Question Feedback,” choose “Online CSA Question Gap Description,” and proceed by clicking “Continue,” which will display detailed information and current pricing for the service.

Discover the Online CSA Question Gap Description in Action

Key Takeaways

Comprehensive Overview

Gain insights into the key aspects assessed for each selected question.

Detailed Expectations

Access a thorough description of expected practices and related KPIs considered for scoring.

Assessment Focus Areas

Understand the primary focus of the assessment, including disclosure/transparency, performance, awareness, and external verification.

Alignment Indicators

Receive clear indications of alignment levels with expected practices: full, partial, or no alignment.

Benchmarking Access

Benefit from access to the Starter version of the Benchmarking Database (BDB) for comparative analysis.

Service Upgrade Options

Upgrade to a Performance Outline Report and Workshop for an in-depth gap analysis and interaction with a specialist.

Sustainability Benchmarking Services

We support you to compare your company’s sustainability performance based on Corporate Sustainability Assessment (CSA) to industry peers with comprehensive data analysis from the broader regional and sector levels down to your company’s relative performance in selected sustainability topics.