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Who We Serve
Research & Insights
Who We Serve
The Online CSA Question Gap Description Service enables companies to understand factors affecting score changes, offering insights on expected practices, discrepancies, and gaps for up to twenty CSA questions, including unvalidated information, on the CSA Platform.
The Online CSA Question Gap Description can be ordered directly online. Please log in to your company’s account by visiting https://portal.s1.spglobal.com/survey/ui/. To order the service, ensure you are logged in as a CSA administrator. Once in the CSA survey portal, navigate to the “Frameworks” section and open the “Benchmarking” tab. There, select “Order Question Feedback,” choose “Online CSA Question Gap Description,” and proceed by clicking “Continue,” which will display detailed information and current pricing for the service.
Receive clear indications of alignment levels with expected practices: full, partial, or no alignment.
Benefit from access to the Starter version of the Benchmarking Database (BDB) for comparative analysis.
Upgrade to a Performance Outline Report and Workshop for an in-depth gap analysis and interaction with a specialist.