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CCPA Privacy Request Metrics
CCPA requests received between January 1, 2022 and December 31, 2022
Requests | Received | Complied with in whole or in part | Denied* | Average days to substantively respond** |
|---|---|---|---|---|
Requests to know | 3 | 0 | 3 | 16 |
Requests to delete*** | 27 | 17 | 10 | 23 |
Requests to opt out of sale**** | 142,592 | 142,489 | 103 | 1 |
* Denied requests include all non-valid requests. Requests may be denied because the requestor could not be verified or the request was incomplete or unclear and not enough information was provided to fulfil the request.
** Substantive response means the final message fulfilling the request or notifying the requestor that the case has been closed or denied.
*** Request to delete include also info requests that were assigned both the category "Data Deletion" and "Info request"
**** Requests to opt out of sale also include Data deletion requests and Info requests that were assigned different categories (i.e. data deletion; do not sell and info requests, opt-out of interest based ads