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Slack user growth jumps amid COVID-19 crisis

Slack Technologies Inc. is experiencing a rapid user growth as demand increases for remote working amid the COVID-19 pandemic.

The workplace communication platform said March 26 that it added 9,000 new paid customers from Feb. 1 to March 25, representing an 80% increase over the full quarterly total for the preceding two quarters.

Simultaneously connected users increased to 12.5 million on March 25, up from 10 million on March 10. Returning teams, which measures the growth and progression of newly created work teams, increased by over 120% in Italy, 34% in Japan and 33% in Korea by around March 10.

Further, the creation rate of new Slack workspaces increased by "hundreds of percent" from March 12 to March 25, the company said.

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