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Explore the new and enhanced features through these quick videos.

We invite you to try your upgraded RatingsDirect experience, today. Explore your new and enhanced features through these quick videos:

RatingsDirect® on S&P Capital IQ Pro

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RatingsDirect Product Support & Education

RatingsDirect Capital IQ Pro with Academy 101

Enroll in the RatingsDirect Capital IQ Pro with Academy 101 Certification.

Elevate your expertise and explore the new RatingsDirect® on Capital IQ Pro through our Academy certification program. We estimate that it takes about 2.5 hours total to complete all 8 courses and earn your certification, but you are encouraged to learn at your own pace and complete courses when they fit into your schedule. 

Request training with your Credit Customer Success Manager.

Whether you’d like a basic introduction to your new RatingsDirect® platform or need assistance optimizing workflow, your Credit Customer Success Manager understands your business and is here to help you. Request a training and your Credit Customer Success Manager will reach out to schedule a personalized session. Please note, your training session should be scheduled within 3-5 business days of receiving your inquiry.

24/7 Customer Support

Our RatingsDirect customer support specialists are on call to help. Please reach out directly by email, or visit the RatingsDirect® help site for phone or online chat options.

Login to your RatingsDirect® account here

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We're proud of our recent awards!

  • Global Data Provider of the Year, 2024
  • Best Outsourcing Provider, 2024
  • Best AI-Based Solution for Data Discovery, 2024
  • Credit Risk Management Solution of the Year, 2024

And, we delight in supporting our customers with 24x7x365 customer service and a 98% customer service satisfaction rate.

If your company has a current subscription with S&P Global Market Intelligence, you can register as a new user for access to the platform(s) covered by your license at S&P Capital IQ Pro or S&P Capital IQ

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