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Summary
In 2023, Generative AI ignited global discussions, reshaping technology strategies, impacting business and consumer perspectives, and transforming public perceptions. From its influence on the economy to sparking regulatory changes, it's a powerful force. Join us on November 28th for an insightful roundtable discussion around the vital trends and implications surrounding Generative AI. During this session, we'll dive into the data and explore:
- How has Generative AI reshaped business strategies, workplace culture, and the customer experience?
- What are the risks and security implications that businesses should consider when using or developing Generative AI tools?
- What will the Generative AI landscape look like in 2024, and what can vendors, investors, and customers anticipate in the year ahead?
Speaker
S&P Global Energy
Alexander Johnston
Senior Research Analyst, Data, AI & Analytics
Alex Johnston is a research analyst on the 451 Research Data, AI & Analytics team at S&P Global Market Intelligence. He focuses on emerging technologies and how they can be applied in business contexts. Alex's primary coverage areas are artificial intelligence, distributed ledger technology, event stream processing and data marketplaces.
Before joining S&P Global Market Intelligence, Alex was a principal analyst at Procurement Leaders, leading much of the research on procurement and supply chain. His specialty focus was procurement and supply chain technology markets, advising chief procurement officers on digital roadmaps and building out a suite of diagnostic tools. He has a background in qualitative and quantitative research and has significant data science experience. Alex holds a history degree from the University of Warwick.
Alex’s recent areas of concentration include monitoring the emerging generative AI market, tracking the evolution in blockchain use cases and investigating real-time architectures.
S&P Global Market Intelligence
Scott Crawford
S&P Global Market Intelligence
Research Director, Information Security
Scott Crawford is research director of the Information Security channel at S&P Global Market Intelligence, where he leads the industry analyst team covering innovation, disruption and strategic players in cybersecurity and cyber risk. Scott joined S&P Global through its 2019 acquisition of 451 Research, where he has led the Information Security channel since 2015.
In addition to directing the Information Security channel’s research efforts, Scott covers forces and events shaping cybersecurity. He maintains a focus on areas including security operations, cyber risk management, the intersection of AI/machine learning and cybersecurity, and related interests.
As a practitioner, Scott was the first information security officer for the Comprehensive Nuclear-Test-Ban Treaty Organization’s International Data Centre in Vienna, with a background including systems and security management at the University Corporation for Atmospheric Research in Boulder, Colorado. His private-sector experience ranges from startups to leading industry players such as IBM, where Scott was a senior strategist with IBM Security.
Scott holds a Bachelor of Arts in molecular, cellular and developmental biology from the University of Colorado and a postgraduate Master of Science from the University of Salford (UK), with additional graduate study in telecommunications at the University of Colorado and in information systems at the University of Denver.
S&P Global Market Intelligence
Sheryl Kingstone
S&P Global Market Intelligence
Research Director, 451 Research
Sheryl Kingstone is head of the software experiences group, which includes the Workforce Productivity & Collaboration, Customer Experience & Commerce, Fintech and Macroeconomic research channels at S&P Global Market Intelligence. As a researcher, Sheryl tracks how businesses are spending on technology for the experience economy and how customer experience is a catalyst for digital transformation.
Specifically, she oversees the company's coverage of a variety of customer experience data-driven software markets spanning advertising technology, marketing, sales, commerce and service. She also is responsible for both consumer spending and IT tech spending research products.
Before joining S&P Global Market intelligence via acquisition, she consulted with several enterprise software companies and worked at companies in the enterprise data replication, transformation and database software market.
As a recognized thought leader with more than 25 years of experience in customer experience technologies, Sheryl was awarded the CRM Influential Leaders Award and was also the first female to be inducted into the CRM Hall of Fame.
Sheryl holds a Bachelor of Science degree from the University of Massachusetts and a Master of Business Administration degree from Simmons College.
Moderator
S&P Global Market Intelligence
Nick Patience
S&P Global Market Intelligence
Research Director
Nick Patience is a Managing Analyst with S&P Global Market Intelligence, with responsibility for 451 Research’s coverage of Data, AI, Analytics, Information Security and Risk.
Nick Patience is lead analyst for AI and machine learning for 451 Research, a part of S&P Global Market Intelligence. He is part of the company's Data, AI & Analytics research channel but also works across the entire research team to uncover and understand use cases for machine learning, an area he has been researching since 2001. Nick also oversees 451's Workforce Productivity & Collaboration research and is a member of 451 Research's Center of Excellence for Quantum Technologies.
Nick is a frequent speaker on the industry use cases for AI and the infrastructure that underpins its development and deployment.
Nick has a long background in research into how applications can take advantage of data – in particular unstructured data – using AI and machine learning. He is a cofounder of 451 Research and rejoined the team in 2015 after almost three years running product marketing at machine learning-driven eDiscovery software company Recommind (now part of OpenText). He has held various senior management roles at 451 Research in both in New York and London since 1999.
Prior to starting 451 Research, Nick was a financial and technology journalist with ComputerWire (now part of Datamonitor) in London and New York. Nick has a master's degree in computing science from the University of London, and a BA in Philosophy and Music from Middlesex University.
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