Topics included during this panel include:
- Technology that is going to improve the customer experience, driving customer acquisition and retention and increasing revenue
- Understanding your customer; how do you identify what technologies they want and whether you buy, build or partner to give them what they need
- Non-interest income opportunities with financial technology partnerships
Panelists: Joe Lockwood, President and COO, COCC; Kristina Scott, SVP and Chief Risk Officer, First Southern Bank; Robb Gaynor, Founder & Chief Product Officer, Malauzai; Drew Sievers, Chief Executive Officer, Trizic; and Joe Bartolotta, Independent Consultant (moderator).
Recorded from the 6th Annual Community Bankers Conference in April 2017. For more information on this conference or registration details for the 2018 event, please visit the event webpage.