trending Market Intelligence /marketintelligence/en/news-insights/trending/XL-LDXFJhNT5CGiciWTEqA2 content esgSubNav
In This List launches unmanned convenience stores


Next in Tech | Episode 101 Data on Datacenters


Insight Weekly: Recession risk persists; Banks pull back from crypto; 2022 laggard stocks rally


Highlighting the Top Regional Aftermarket Research Brokers by Sector Coverage


Insight Weekly: Inflation eases; bank M&A slows; top companies boost market share launches unmanned convenience stores

Chinese e-commerce giant Inc. announced Oct. 17 that it is testing two "unmanned smart store models" ahead of the online sales event Singles' Day to improve customer service. This move came as a part of retailer's strategy to push offline efforts and integrate online and offline shopping experiences. is testing the stores in its Beijing headquarters, which has more than 10,000 employees.

One model,'s Unmanned Convenience Store, integrates technologies such as radio-frequency identification, or RFID; facial recognition; and image recognition. Cameras in the stores can detect customer movement and generate heat maps to monitor activity and to help store owners stock efficiently.

The retailer's second model, D-Mart Smart Store Solution, offers "low-cost wholesale and piecemeal customization flexibility," which allows store owners to upgrade their operations. JD Smart Vision technology can identify products and in-store behavior to help store owners manage inventory and create better displays.