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QBE Insurance unit agrees to refund A$16M to customers

QBE Insurance Group Ltd. unit QBE Insurance (Australia) Ltd. agreed to refund up to A$15.9 million to over 35,000 of its customers after Australia's markets regulator found the company sold add-on insurance products with little or no value to them.

The products were sold through car dealerships across Australia between 2011 and 2017, the Australian Securities and Investments Commission said Aug. 2. Among others, the products duplicated existing cover and were sold to customers who were unlikely to need the cover.

Further, the company will pay A$50,000 to Financial Literacy Australia and ask all affected customers if they want a refund or keep their policies.