Lloyds Banking Group PLC will cancel credit cards for around 1% of its customers due to a data breach on Ticketmaster's website between February and June, The Scotsman reported Oct. 16.
Some Bank of Scotland PLC customers complained that their cards were canceled without their knowledge. The lender, which is owned by the Lloyds Banking Group, said it contacted customers and recommended that they get reissued cards, but it said it will look into cases where customers claim they were not consulted.
"We use a range of approaches to protect customers from the risk of fraud, including reissuing cards on occasion. In all cases, we take all possible steps to minimize time without a card," a spokeswoman for the bank told the newspaper.
The banking group found malicious software that had exported customers data to an unknown third party, according to the report.