Apple Inc. apologized to users over performance and battery issues with older iPhones and offered to replace out-of-warranty batteries at a discounted price of $29.
Also, the tech giant said in a Dec. 28 post that it never intentionally shortened the life of any Apple product, or degraded the user experience to drive sales. The company, however, acknowledged that it released a software update to improve the power management during peak workloads to help users avoid unexpected shutdowns on iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus and iPhone SE.
The company also released the same software update for iPhone 7 and iPhone 7 Plus in iOS 11.2.
As part of its efforts to address customer concerns, Apple plans to release an iOS software update in early 2018 with new features that will let users get more details about the health of their iPhone's battery life.
Apple is now facing eight lawsuits over claims that it slowed down iPhones to cover up poor battery performance. The suits filed in U.S. District Courts in California, New York and Illinois seek class-action status on behalf of iPhone users across the U.S.