trending Market Intelligence /marketintelligence/en/news-insights/trending/9-gBg4YbXcTd3C3mQ4ZsVQ2 content esgSubNav
In This List

Coles expands quiet hour across Australia

Blog

Insight Weekly: US stock market downturn; Chinese bank earnings; Europe's big tech bills

Blog

Insight Weekly: Ukraine war impact on mining; US bank growth slowdown; cloud computing headwinds

Blog

Global M&A By the Numbers: Q1 2022

Blog

Insight Weekly: Earnings forecasts for US banks; corporate deleveraging; LatAm currency gains


Coles expands quiet hour across Australia

Wesfarmers Ltd.-owned Australian supermarket chain Coles said Sept. 10 that it will extend its "quiet hour" shopping sessions to another 103 stores across the country.

The quiet hour, held every Tuesday from 10:30 a.m. to 11:30 a.m. local time, provides a low-sensory shopping environment for customers on the autism spectrum or who have a family member on the spectrum. Changes made for the hour include dimming lights, switching off music and halting announcements over the public-address system.

Coles' quiet hour was developed in collaboration with Autism Spectrum Australia and initially tested in August 2017 at two stores in Victoria before being introduced at another 70 stores across Australia starting in November 2017.

In the coming months, the sessions will be launched at additional Coles stores in Victoria, South Australia, Tasmania, the Northern Territory and the Australian Capital Territory.