The Tokyo Stock Exchange Inc. on Oct. 9 encountered a partial connection failure with one of the channels connecting its stock trading system to brokerages.
The company said there are several connecting routes to the system. It asked brokerages to switch to connecting routes other than the failed one.
Several brokerages reported transaction delays following the technical problem, the Financial Times reported, adding that the stock exchange had issues with one of the four gateways that brokerages use to access equity trading.
Daiwa Securities Co. Ltd. said the problem affected some customers using part of its online trading system and that it was working to fix the issue. Nomura Securities Co. Ltd. also experienced delays in executing trades and placing some stock orders.
The stock exchange is investigating the issue to identify the cause of the system malfunction, FT reported.
Tokyo Stock Exchange is a subsidiary of Japan Exchange Group Inc.