Britam changes organizational structure

Britam Holdings PLC is shifting to a customer-centric organizational structure as a result of a business strategy review spearheaded by the company's board for 2021 to 2025.

The company expects the reorganization to lead to a leaner executive team with fewer reporting layers, while employees in the eliminated roles will exit the business under a voluntary early retirement program.

The organizational structure review is also expected to significantly improve service standards and reduce corporate and shared service costs, among other things.

The process is expected to conclude at the end of May.