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Taming Enterprise IT Complexity to Deliver the Digital Next
If nothing else, the past two years have highlighted the criticality of information technology to every organization; there is no longer any doubt that digital strategy is an integral part of business strategy. But, as the saying goes, with great power comes great responsibility. For IT and business leaders, the stakes have never been higher, and in many ways, the path forward has become infinitely more complex.
The humble IT department of old has evolved into a Hydra that finds itself at the vanguard of the organization across multiple dimensions. It has the power to transform not only the way IT services and applications are delivered and consumed, but also the very nature of how products and services are created, the way we engage and serve customers, the way we work, and how we interact with the broader ecosystem.
The opportunities to reimagine how technology can be put to work in new and profoundly innovative ways continue to open up, from the potential of the virtual realm and the metaverse to taking advantage of our fundamentally different way of working and living.
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