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Amazon Japan to offer drop-off delivery in 2020

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Amazon Japan to offer drop-off delivery in 2020

The Japanese arm of Amazon.com Inc. plans to offer a service in 2020 which will allow customers to have their packages dropped off at their doorstep or garages, the Nikkei Asian Review reported, without disclosing where it obtained the information.

The Nikkei said most packages in Japan need to be delivered personally, meaning about 20% require multiple delivery attempts. This translates to around 90,000 additional workers each year, putting further strain on a country already reeling from labor shortages, the news outlet said.

The company will partner with Japan's postal service, which runs 24,000 post stations in the country, according to the report. Japan Post will require deliverers to take photos of the packages at the drop-off locations and send the photos to the recipient.

The e-commerce platform has been trialing the concept since February in places where it has its own delivery networks, the Nikkei said. Amazon Japan will reportedly issue a refund or replacement item if packages are stolen or damaged after delivery.will

Amazon did not immediately respond to S&P Global Market Intelligence's request for comment.