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Critical Supply Chain Intelligence for a Government Agency


COVID-19 was the catalyst for global supply chain disruptions with major effects on public hospital, state and local governments.

Panjiva Supply Chain Intelligence enabled this procurement to quickly identify reliable providers of gloves, facemasks, gowns, ventilators, and other sought-after items.

Their immediate need for personal protective equipment (PPE), alongside increased disruption to secure reliable supplies, called for a new way of working.

Pandemic-induced demand remains high for many products, but U.S. buyers are struggling to get shipments from Asia due to continued backlogs at ports.[1] Cargo limitations on steamships, coupled with a lack of available equipment and staff needed to haul products away from facilities, have created ongoing congestion. In addition, a container ship that recently blocked the Suez Canal generated a ripple effect on the global supply chain system. Understanding these disruptions and identifying viable sources of products is essential for procurement teams to meet stakeholder needs.

The supply relationships and procurement team at this large state government is responsible for purchasing a wide array of products for the region’s schools, hospitals, and infrastructure programs. When the COVID-19 pandemic hit, there was an immediate need to understand the many supply chain disruptions taking place across the world, and quickly identify reliable providers of gloves, facemasks, gowns, ventilators, and other sought-after items.

Pain Points

The supply relationships and procurement team previously relied on established contacts for delivery of many products. Their immediate need for personal protective equipment (PPE), alongside increased disruption to secure reliable supplies, called for a new way of working. Team members needed simplified online access to detailed trade data that would enable them to:

  • Monitor overall buying-selling activities of PPE to and from countries to better understand global trends.
  • Identify specific suppliers, along with their customer base and shipping history.
  • Dig deeper on companies to vet their financial performance and identify any possible risks.
  • Quickly obtain contact information to speak to buying firms about their experiences and to suppliers to put deals into motion.

The team had heard about supply chain intelligence from S&P Global Market Intelligence (“Market Intelligence”) from other government agencies and reached out to learn more about the offering.

The Solution

Market Intelligence discussed its Panjiva Supply Chain Intelligence solution that provides unrivaled data on every stage of the global supply chain — from manufacturers and buyers to shipping and logistics. The web-based platform with powerful analytical tools would enable the team to:

Understand trade flows

The Panjiva Supply Chain Intelligence platform provides access to over 1.5 billion transaction records, 13 million company-to-company relationships, and approximately 40% of global merchandise traded by dollar value.[2] The records include importer and exporter company names, product details, dollar values, harmonized international trade (HS) codes, and more.

Search for specific companies and products

Powerful search and mapping tools enable users to quickly identify particular companies and products of interest.

Create customized views

Personalized dashboards provide customized visuals of relevant data to automatically see updates as they become available, helping to spot trends in supplier data.

See detailed reports

Export and import shipment reports for buyers and suppliers show trends and can be automatically generated by selecting a product name and country. Reports include date, shipper, destination, and more.

Obtain alerts for new shipments

Alerts are available via email or on the platform any time a new company matches the search criteria, or when an existing company has new shipment activity.

Perform supplier due diligence

Company-specific details include location, current trading partners, shipping volume year-over-year, revenue, employee count, and more to help assess the size and performance of different firms. Buyers can also be contacted to understand their experiences with different suppliers.

Easily make contact

Information is also available on the names, titles, phone numbers, and email addresses of key personnel at over one million companies to quickly identify the appropriate individuals to contact.

Key Benefits

Members of the supplier relationships and procurement team were impressed with the ability to have instant access to an extensive amount of trade data to identify potential suppliers of much needed PPE. They saw many benefits to subscribing to the Panjiva offering, including the ability to:

  • Easily slice and dice large amounts of trade data to quickly look at relevant information for the state.
  • Use powerful search capabilities to zero-in on suppliers of multiple types of PPE.
  • Look at a supplier’s trade history to evaluate a company’s time in business and the typical profile of its buyers.
  • Review a company’s profile and financial position as part of the due diligence process.
  • Evaluate the purchasing history of similar government agencies to understand established relationships and utilize contact information to reach out and discuss experiences with suppliers.
  • Increase productivity with dashboards that summarize essential information.
  • Get to suppliers quickly by leveraging their contact details.
  • Generate reports to share with other team members to support their efforts.
  • Receive daily emails regarding the most vital information about global trade.

[1] “Retailers face global supply chain pressures as backlogs continue amid pandemic”, S&P Global Market Intelligence, April 5, 2021,

[2] The assumptions in this analysis are calculated using proprietary algorithms in addition to 2016 Global Merchandise Trade by Value data reported to UN Comtrade, the International Trade Statistics database, by the participating governments. Using a factor between 1 and 0.46, we have made these assumptions as of August 28, 2018, to calculate the global merchandise traded by dollar value.

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Critical Supply Chain Intelligence for a Government Agency