Twitter Inc. dismissed claims that it shadow bans somebody's content on the microblogging service.
In a July 26 official blog post, Vijaya Gadde, head of legal, policy and trust & safety, and Kayvon Beykpour, product lead of Twitter and co-founder of Periscope, said the company does not shadow ban based on political viewpoints or ideology, but does rank tweets and search results.
The blog followed a tweet by President Donald Trump in which he threatened to investigate Twitter for allegedly "shadow banning" prominent Republicans. The tweet came after conservative group Project Veritas secretly videotaped a Twitter engineer explaining how "shadow banning" works.
The Twitter executives also discussed a recent issue that was stopping some accounts from being auto-suggested in search event when people were searching for their specific name.
The issue impacted hundreds of thousands of accounts and was not limited to a certain political affiliation or geography.