Quality Program

We go to great lengths to provide clients with the highest quality data they can use to make decisions with conviction. We run over 170,000 automated data quality checks and review content multiple times before publishing. But if something seems off in our data, please let us know so we can look into it immediately.

If you spot something wrong, we’ll make it right. Our analysts get to work to review your submission and validate the discrepancy to ensure our data is reliable, relevant, and complete. If the issue is verified, we promptly correct the data and conduct a root-cause analysis to get to the bottom of the issue.

A data quality issue is public company data or S&P Global Market Intelligence’s proprietary data that is incomplete, has not been updated within our standard timelines, contains textual mistakes or typos resulting in incorrect content, or numbers in financial fields or ratios.

The Data Quality Program covers S&P Capital IQ Pro and other products. However, exclusions apply.

For over 20 years, our Quality Program has been dedicated to ensuring data excellence. As a thank you, we give a $50 donation to charity for each verified mistake or omission you bring to our attention. Effective October 1, 2024, we will transition from our $50 gift card reward. Instead, we partner with the S&P Global Foundation to donate to a vetted charity partner and send you a thank you letter spotlighting the charity that received the donation. 

Each verified omission or mistake counts as one $50 donation. Each half-year, these donations are directed to one of our vetted partners in support of the Foundation's mission to support inclusive sustainable economies and thriving global communities.