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If you find a qualifying data omission or discrepancy in our corporate, market, or financial information, we want to be the first to know about it. We run over 145,000 automated data quality checks, and content is reviewed multiple times before publishing. But if something seems off in our data, please let us know. You may even earn a $50 reward.
We pursue quality in everything we do. Our goal: to produce and deliver data that you can count on 100%. The result? We’ve made a commitment to keep improving every day. That’s why we created the Quality Program.
Step 1:
We collect billions of data points a year and run over 145,000 data quality checks.
Step 2:
We publish this quality-checked data so you can make better business decisions.
Step 3:
You notice a quality issue in our data and notify our support team.
Step 4:
Our analysts verify the discrepancy and identify the root cause.
Step 5:
You get a $50 reward for each verified mistake or omission.
Step 6:
Our database sparkles with new, cleaner content.
You play a vital role in ensuring the data we provide is of the highest quality. We want to hear your experience.
A data quality issue is public company data or proprietary data that is incomplete, has not been updated within our standard timelines, contains textual errors or typos resulting in incorrect content, or contains inaccurate numbers in financial fields or ratios.
The Quality Program does not cover regulated content (including RatingsDirect®), non-public information, or private company data in the S&P Capital IQ platform.
Examples of regulated content include:
To report a data discrepancy and participate in our Quality Program, clients can contact our support teams at support.mi@spglobal.com or clientsupport@capitaliq.com. You can find complete details of coverage within the Market Intelligence platform or the S&P Capital IQ platform.
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