A Compliance Platform Provider Enhances Its Offering with State-of-the-Art Charting

Financial services firms have felt growing pressure to expand their compliance capabilities and make them more effective given a myriad of issues that threaten business as usual, including today's volatile economic conditions and the rapid growth of fraud and cybersecurity risks. The heightened regulatory environment in response to growing risk suggests that there can be significant punitive consequences for non-compliance. As a result, many firms are choosing to use third-party platforms that can deliver surveillance know-how and effectively address the regulatory requirements for records management. Naturally, the competition among platform providers has increased, requiring that they make important investments to stay ahead of the curve and offer the latest technology solutions. 

Clients of this compliance platform company spend hours each day reviewing hundreds of emails, chats, phone calls and trade executions to see if there is activity that may raise regulatory concern. The technology team at the company wanted to both streamline and enhance these workflows by creating useful visualizations that would enable users to map this data against stock market data to quickly pinpoint any unusual ups or downs that could signal a compliance problem. Given limited internal resources, the technology team set out to review third-party providers of charting solutions that could support development.

Pain Points

The company did not have the graphic infrastructure to easily chart and correlate user related activity with the trade execution process. Members of the technology team thought this would be a strong competitive advantage and wanted to find a charting provider that could demonstrate experience with this type of undertaking and show a record of successful implementation. They especially wanted:

• A high-performance charting solution that was cost efficient and would enable easy and quick implementation.
• A simple, intuitive tool for users with a sleek, up-to-date user interface (UI).
• The ability to customize the chart to have it fit inside the company's existing application.
• Reliable system performance to meet the high expectations of many large clients.

Team members knew that many of the biggest names in finance relied on ChartIQ, a data visualization tool and charting solution by S&P Global Market Intelligence ("Market Intelligence"). They reached out to the firm to learn more about the offering.

The Solution

ChartIQ specialists from Market Intelligence discussed how the solution is a high-performance data-agnostic visualization tool that is designed to stream market data in real-time and overlay all trade-related data in a chart down to minutes, seconds, and sub-seconds. The advanced out-of-the-box capabilities of ChartIQ would let the technology team deliver high-quality charting for their users without requiring numerous dedicated resources for implementation and on-going maintenance. By leveraging the HTML5 Charting Library, the development team would gain the ability to:

Key Benefits

Members of the technology team saw the many benefits of the ChartIQ solution. They began working with Market Intelligence specialists to scope out the deliverables and timing, taking advantage of the implementation advice provided directly by the professionals who enhance and maintain the product. The robust solution now lets the company's clients:

• Streamline their daily workflows, save hours of time, and easily spot issues that need attention.
• Chart market price history for several companies within one chart or within multiple charts displayed on one screen.
• Combine multiple datasets with stock market data to create a unified view, allowing the full story of events to be understood at a glance.
• Obtain a quick response to any question.