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Maximize recall campaign completions and facilitate successful class action settlements
This suite of services helps you implement and manage a successful vehicle recall campaign by providing access to a daily updated VIN database of more than eleven billion automotive, truck, trailer, bus, RV and motorcycle owner records in the United States. Includes access to enhanced data for sales and lease/lien records, email addresses and phone numbers, out of transit reporting including branded title coding, dealerization and data disaster recovery as well as add-on services, helping you:
- Quickly fulfill a vehicle or vehicle equipment recall
- Access current/last known owner and vehicle information
- Engage legal consulting services
- Contract delivery of direct mail and other fulfillment services
- Create an accurate audit trail
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What’s Included
Base Services
- Owner ID through VIN or VIN/Name/Address file match
- Lease and sales data enhancement
- Address hygiene including NCOA
- Branded title coding
- Standard and ad hoc reporting
- Audit trail creation
- Data disaster recovery
Features
- Accuracy
Data is received, cleansed, standardized, and updated daily - Customized Information
Comprehensive but flexible processes tailors data and recall services to your specific recall campaign needs - Audit Trail
Your recall documentation is maintained for a 10-year period in the event of legal action
Add-on Services
- Enhanced address hygiene
- Landline and cell phone append
- Email address append
- Digital communications
- Dealerization
- Legal consulting
- Direct mail fulfillment and return mail processing
- California Air Resources Board (CARB) reporting
Automotive Class Action and Litigation Solutions
When a class action lawsuit arises, it is paramount that the defendants and plaintiffs have access to accurate, comprehensive vehicle and owner data to properly analyze and define the size and value of the class to assist in supporting the litigation process. Once the class action settles, it is important to be able to identify the current and historical owners included in the class to support quick, accurate notification. S&P Global Mobility’s Class Action and Litigation Services provides the most accurate and trusted owner information for each motor vehicle affected by a class action lawsuit.
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