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S&P Global Mobility

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    Owner Notification

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    Maximize recall campaign completions and facilitate successful class action settlements

    This suite of services helps you implement and manage a successful vehicle recall campaign by providing access to a daily updated VIN database of more than eleven billion automotive, truck, trailer, bus, RV and motorcycle owner records in the United States. Includes access to enhanced data for sales and lease/lien records, email addresses and phone numbers, out of transit reporting including branded title coding, dealerization and data disaster recovery as well as add-on services, helping you:

    • Quickly fulfill a vehicle or vehicle equipment recall
    • Access current/last known owner and vehicle information
    • Engage legal consulting services
    • Contract delivery of direct mail and other fulfillment services
    • Create an accurate audit trail

    Learn about how your dealership can complete more recalls

                     

    Learn More

    Automotive Monthly Newsletter & Podcast

    Stay connected. Subscribe today.

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    What’s Included

    Base Services

    • Owner ID through VIN or VIN/Name/Address file match
    • Lease and sales data enhancement
    • Address hygiene including NCOA
    • Branded title coding
    • Standard and ad hoc reporting
    • Audit trail creation
    • Data disaster recovery

    Features

    • Accuracy
      Data is received, cleansed, standardized, and updated daily
    • Customized Information
      Comprehensive but flexible processes tailors data and recall services to your specific recall campaign needs
    • Audit Trail
      Your recall documentation is maintained for a 10-year period in the event of legal action

    Add-on Services

    • Enhanced address hygiene
    • Landline and cell phone append
    • Email address append
    • Digital communications
    • Dealerization
    • Legal consulting
    • Direct mail fulfillment and return mail processing
    • California Air Resources Board (CARB) reporting

    Automotive Class Action and Litigation Solutions

    When a class action lawsuit arises, it is paramount that the defendants and plaintiffs have access to accurate, comprehensive vehicle and owner data to properly analyze and define the size and value of the class to assist in supporting the litigation process. Once the class action settles, it is important to be able to identify the current and historical owners included in the class to support quick, accurate notification. S&P Global Mobility’s Class Action and Litigation Services provides the most accurate and trusted owner information for each motor vehicle affected by a class action lawsuit.

    Learn More
    Podcasts
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    PODCAST May 27, 2025 32:34 mins

    Autology: Bright Ideas - The Future of Automotive Lighting

    PODCAST May 08, 2025 24:46

    Fuel for Thought: A Benchmarking Guide for Software-Defined Vehicles

    PODCAST Apr 02, 2025 23:09 mins

    Autology: InterBattery Seoul 2025 – Key Takeaways

    PODCAST Feb 26, 2025 25:23

    Fuel For Thought: Bridging Gaps for Carbon Reporting in the Automotive Industry

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    Experts

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    Ariel Donega

    Ariel is in charge of forecasting sales volumes for Buses and Trucks above 6 tons across the South American region, through the use of a ran

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    Jie Yang

    Jie is responsible for propulsion and thermal management technology forecasts, as well as supply chain analysis of these domains in Greater

    View Profile

    Hawon Lee

    Her main responsibilities include research, analysis and forecast on infotainment and connected car market for Japan/South Korea region. Pri

    View Profile

    Yan Zeng

    Yan joined the S&P Auto Dealer Network Planning Team in 2017 and is mainly responsible for network planning services in the Asia Pacific reg

    View Profile

    Jiawei Shen

    Jiawei Shen is the Light Vehicles Sales Forecast analyst for mainland China market in S&P Global Mobility. With over 4 years of working expe

    View Profile

    Webinars, industry briefings, conferences, trainings, and user groups

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