London — An information technology incident was hampering the Finnish and Baltic regional operations of Finnish refiner and biofuels specialist Neste on Monday.
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In a statement, the company, based near Helsinki and a major supplier to the Baltic region, said its production operations in Finland and the Baltic were being affected by an "extensive information system failure".
"The situation affects Neste Finland and Baltic process, tank and terminal areas, and causes delays in product distribution," Neste said. "The situation is being investigated together with our service providers."
It did not say whether it considered the incident a hostile attack, and did not immediately respond to a request for comment.
Neste operates the 260,000 b/d Porvoo refinery, incorporating the Naantali refinery, which produces conventional oil products and some renewable diesel refined from waste and residues.
It also has two dedicated renewable diesel refineries, in Rotterdam and Singapore, claiming to be the world's largest producer of diesel of this type, but these facilities did not appear to be affected by Monday's incident.
About three quarters of the crude oil processed at the company's Finnish facilities is Urals crude, which is delivered by tanker.
The company's conventional refined product volumes totaled 3.52 million mt in the second quarter. The Baltic region accounted for 58% of sales of the conventional fuel it produced in Q2, with 30% sold elsewhere in Europe and 11% in North America, it said in a July statement.
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