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Amazon issues refunds for potentially hazardous eclipse glasses


According to Market Intelligence, December 2022


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Amazon issues refunds for potentially hazardous eclipse glasses Inc. is issuing refunds to customers who bought solar eclipse glasses that may not comply with industry standards, The Wall Street Journal reported Aug. 14.

The online retailer has started notifying buyers of unverified glasses via email, warning them not to use the product for viewing the total solar eclipse that will traverse the continental U.S. on Aug. 21.

"Out of an abundance of caution and in the interests of our customers, we asked third-party sellers that were offering solar eclipse glasses to provide documentation to verify their products were compliant with relevant safety standards," Amazon said.

The e-commerce giant kept offers on its platform from vendors that provided documentation, while removing those that did not verify their products.

However, Amazon's move has caused confusion, with customers of some companies offering eclipse glasses that are verified as safe by the American Astronomical Society also receiving refund notifications, according to the report.