Verizon Communications Inc.'s network suffered an "unprecedented amount of fiber damage" due to Hurricane Michael, resulting in severe outages in areas of the Florida Panhandle, The Wall Street Journal reported Oct. 14, citing company spokeswoman Karen Schulz.
"As soon as we get fiber repaired there's another cut in it," Schulz said. "It's certainly taking longer than we would want it to."
Wireless service problems have continued in parts of Panama City, Panama City Beach and Mexico Beach, according to the report. Schulz said recovery and cleanup efforts can cause trees and debris to create new cuts.
The company has received approval from the Federal Aviation Administration to launch a manned aircraft to provide LTE service from the air, Schulz said. Verizon has also set up some mobile cell towers to provide connectivity.