eGain Corp. said its normalized net income for the fiscal third quarter ended March 31 came to a loss of 7 cents per share, compared with the S&P Capital IQ consensus estimate of a loss of 11 cents per share.

The per-share loss grew 13.7% year over year from 6 cents.

Normalized net income, which excludes unusual gains or losses on a pre- and after-tax basis, was a loss of $1.8 million, compared with a loss of $1.5 million in the year-earlier period.

The normalized profit margin declined to negative 10.8% from negative 8.0% in the year-earlier period.

Total revenue decreased 15.3% on an annual basis to $16.3 million from $19.2 million, and total operating expenses decreased 11.4% year over year to $18.9 million from $21.4 million.

Reported net income came to a loss of $3.0 million, or a loss of 11 cents per share, compared to a loss of $2.4 million, or a loss of 9 cents per share, in the year-earlier period.