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Samsung permanently ends production of Galaxy Note 7


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Samsung permanently ends production of Galaxy Note 7

Samsung Electronics Co. Ltd. formally ended sales and production of its Galaxy Note 7 smartphone, Reuters reported Oct. 12, citing a filing made to the Seoul stock exchange.

"[We] have decided to halt production and sales of the Galaxy Note 7 in order to consider our consumers' safety first and foremost," the company stated in the filing.

This comes shortly after the Samsung Group unit asked its carrier and retail partners across the globe to suspend Galaxy Note 7 sales and exchanges for replacement phones as it investigated new reports of overheating batteries in the device. Some U.S. carriers had already taken action on their own. The company also advised all owners of the smartphone to stop using their devices and switch them off.

Samsung is offering customers refunds or exchanges for a different device, according to the report.

The flagship smartphone launched in August, with a global recall issued less than a month later following multiple reports of the devices catching fire.

Samsung's struggles with the Galaxy Note 7 continued after the recall, with the company launching investigations into reports that replacement units were also overheating. More recently, a replacement phone started emitting smoke on a Southwest Airlines plane in the U.S., leading to an evacuation while the aircraft was still at the gate.