Juul Labs Inc.'s products are no longer available on ecommerce websites in China, the company said Sept. 17.
"We look forward to continued dialogue with stakeholders so that we can make our products available again," a Juul spokesperson said in an email. "We remain steadfast in our commitment to providing the more than 300 million adult smokers in China with a viable alternative to combustible cigarettes."
Juul launched on JD.com Inc.'s website JD.com and Tmall.com, which is run by Alibaba Group Holding Ltd., on Sept. 9 but became unavailable on Sept. 13, according to Vapejoin.com.
The Juul spokesperson did not respond to a follow-up question about why Juul's products could not be purchased. The Wall Street Journal first reported that Juul's products became unavailable on the websites in China.
On Sept. 17, Juul's store on JD.com was not fully launched. A page for a Juul product on JD.com included an alert that said the product could not be bought at the site.
There were also listings for Juul products on the Alibaba-owned Taobao Marketplace with similar alerts that the products are not available.
JD.com and Alibaba could not be immediately reached for comment.
The hiccup in China comes as Juul is facing scrutiny for its alleged role in the spread of youth vaping in the U.S. with public officials calling for stricter regulation of the vaping industry.
