Travelex, the subsidiary brand of Abu Dhabi-based payments firm Finablr PLC, is restoring services to process foreign exchange orders electronically after it was infected with ransomware at the end of December 2019, Reuters reported, citing an email.
The U.K.-based foreign exchange company said it relaunched some of its internal and order processing systems and was refunding customers "where appropriate." Following the cyberattack, Travelex was forced to manually provide foreign exchange services to protect customer data and prevent the spread of the virus.
The company noted that it is working with the National Cyber Security Centre and London police over the incident, with the latter launching a criminal investigation.
Travelex added it will continue to communicate with partners about restoring services and planning its next steps, according to the newswire.