McorpCX Inc. said its normalized net income for the first quarter came to a loss of $305,470, compared with a loss of $80,980 in the year-earlier period.
Normalized net income excludes unusual gains or losses on a pre- and after-tax basis.
The normalized profit margin dropped to negative 129.5% from negative 18.8% in the year-earlier period.
Total revenue declined 45.2% year over year to $235,950 from $430,870, and total operating expenses rose 26.6% year over year to $714,140 from $564,070.
Reported net income came to a loss of $488,760, or a loss of 3 cents per share, compared to a loss of $129,570, or a loss of 1 cents per share, in the year-earlier period.