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Kelly Shen

Executive Managing Director, Chief Operating Officer, S&P Global Ratings

Kelly Shen is Executive Managing Director and the Chief Operating Officer at S&P Global Ratings. She is responsible for the company's technology, ratings operations, data, the Transformation Office, and operational controls & remediation.

Previously, Kelly was Chief Information Officer, Business Intelligence for GE Capital Americas. She had dual responsibilities for GE Capital’s global risk data management and Capital Americas’ comprehensive advanced analytics, data governance, reporting, and data warehousing solutions. At GE Capital, Kelly established an award-winning innovation team that quickly delivered “big data” solutions including predictive & prescriptive analytics, unstructured data mining, and geospatial visualization to GE Capital’s customers as a competitive differentiator and revenue generator.

Before joining GE Capital, Kelly held senior positions with Pfizer, last serving as the company’s Global Head, Business Intelligence and Data Management. Previously, she also held positions in management consulting.

Kelly holds an M.B.A. from the Leonard N. Stern School of Business at New York University and B.S. from the McIntire School of Commerce at the University of Virginia.