Industry Executives Confident About Diversity, Inclusion
By Maya Weber and Mark Pengelly
Twelve interviews with women leaders blazing a trail through the energy/power sector and oil and gas, coal, petrochemicals, agriculture, and metals industries.
Read more related content on #ChangePays in Energy.
More than three-fifths of C-suite executives in the commodities industry are confident their firms have the capacity to address diversity and inclusion issues, according to the findings of a recent survey commissioned by S&P Global Platts.
The global survey of 400 top-level executives at companies in the commodities sector asked “to what extent do you agree or disagree that your company has the capacity to address issues related to diversity and inclusion?”
In total, 62% of respondents agreed that their firms did have the capacity – with 50% saying they agreed, and a further 12% saying they strongly agreed. Just 8% of executives said their firms did not have the capacity to address diversity and inclusion.
Female executives said the results were an encouraging reflection of the increasing importance of gender diversity and inclusion, but noted there was a difference between having the capacity for change and actually reaching gender parity.
“So many think that they do have the capacity to change, but there’s a capacity versus a desire,” said Trudy Curran, board member at Baytex Energy and the Alberta Securities Commission and former CEO of mining firm Riversdale Resources. “We all have the ability to make changes and move forward in the future; I personally don’t think it will happen that fast. I see that it takes time to build the pipeline.”
While the survey also covered companies operating in the petrochemicals, metals, and agriculture industries, firms in the “oil and gas” and “energy/power” sectors were among the most confident. In the oil and gas sector, 61% of respondents agreed their companies were able to deal with diversity and inclusion, while just 5% disagreed. In energy/power, 62% agreed and 8% disagreed.
“If the industry has the capacity, then why is women’s participation so meager, especially at senior levels?” asked Carole Nakhle, CEO of advisory firm Crystol Energy and founder of Access for Women in Energy, a group aimed at supporting women in the sector.
“More than 60% is an encouraging number, but then the outcomes should be much better than what we currently have. Maybe executives believe their organizations have the right intentions, but somehow there seems to be a problem with implementation.”
In contrast, Maria Victoria Zingoni, executive managing director of commercial businesses and chemicals at Spain’s Repsol, said she thought the sector did have the capacity to change. “I would answer positively to that,” she said. “The industry is understanding more and more that diversity is an important driver of value in the company. I’d say our commitment is there.”
The survey, completed in May, involved 100 C-suite executives from the energy/power sector and 50 each drawn from oil and gas, coal, petrochemicals, agriculture and metals. The minimum revenue of most companies was $320 million, with a lower threshold of $130 million applying to agriculture.
President and CEO, CMS Energy
CEO of CMS Energy, a US electric and gas utility, since July 2016, Poppe is an industrial engineer who took an unconventional route to the sector from a career in auto manufacturing at GM.
At the time she made the shift to utilities, she said, “my family and I were relocating a lot.”
“We were about to move to [South] Korea, and I got a job offer at DTE Energy, the local utility.” It gave her the chance to stop moving while still fully pursuing her career, and to join a sector undergoing major transformation.
She credits multiple male mentors who gave her challenges and encouraged her to stay in core operational roles, rather than support missions, positioning her well to advance.
Despite the positive attention focused on the number of female CEOs in the US electric utility sector, Poppe sees room to grow. “I do think a lot of ground has been covered. I think that’s great, but it’s still a small number – it’s like the largest numbers of the smallest numbers.”
Still, she sees progress at CMS, where 45% or board members are women, as are about 30%
of its officers. To get there, “there was definitely intentionality,” such as having diverse selecting panels to minimize bias, but also, “to some degree we happened to find extraordinary women.”
“We picked them because they were extraordinary, not because they were women,” she said.
Among the remaining challenges are cultivating a diverse pipeline throughout the organization, so there is gender diversity when the company is making selections. “There’s more work to do at the entry level,” she said, as women are still underrepresented in engineering, and diverse candidates are highly sought after. Women also don’t tend to flock to the feeder positions of line workers and in gas distribution, she said. “There’s work to be done to dispel gender bias myths about roles that have traditionally been done by men.”
To compete for top jobs, she said women need to step out of their comfort zones and into mainline jobs that give them the experiences often considered important for those roles.
While her company has “done pretty well” on gender diversity, she says “what I’ve been frustrated with in my company is representation of women of color.” Efforts to address that have included employee resource groups for under-represented populations, creating development plans for employees, and cultivating what she sees as an empowering message that differences are a strength.
CEO, OMV Petrom
Having studied economics, Verchere rose through the ranks of US oil firm Amoco and subsequently BP, after the two firms merged in 1998. She served as president of the integrated oil giant’s businesses in Canada and Asia-Pacific, successively, before being appointed CEO of OMV Petrom, the largest oil and gas producer in Romania, which is majority-owned by Austria’s OMV.
For Verchere, the importance of advancing women in energy is all about diversity of thought – something that enriches corporate life and helps companies to make better decisions.
Diversity of thought doesn’t stop at gender, said Verchere, but also helps to foster a broader conversation about diversity and inclusion, such as sexual orientation and work/life balance, from which both men and women can benefit.
“For me, diversity of thought is the foundational principle that enhances business performance and I believe hugely in that. And that principle of diversity of thought – one aspect of which is gender – is often the lead-in conversation to other aspects of diversity,” she said.
The corporate world has awakened to the benefits of promoting gender diversity, Verchere believes but, in doing so, has created a problem for itself. “In the push to bring women forward, we pulled them into coordinating roles, and in pulling them into coordinating roles, we pulled them away from operational roles. They would get to a certain level and couldn’t progress further up because they had a gap in their experience,” she said.
Solving this means focusing less narrowly on outcomes and more on ensuring women have opportunities across the entire business. Like others, Verchere believes that encouraging greater participation from women in science, technology, engineering, and mathematics is critical for boosting representation in the energy sector.
“That’s the big focus for the industry: how do you get girls studying STEM? And then once they’ve studied it, how do you attract them to your industry? That’s is another area where I think we’re seeing more collective drive to attract girls to our industry.”
Ultimately, the best path to greater diversity and inclusion may come through a variety of different routes. The corporate world is increasingly developing “a sense of purpose,” said Verchere. She thinks a combination of companies wanting to do the right thing, along with pressure from regulators, shareholders, and other stakeholders, will eventually lead to greater gender balance.
“This combination of nature and nurture – wanting to do the right thing, with a little regulatory push – it helps corporations to focus and prioritize. Once you get critical mass, you can get momentum and the change stands on its own,” said Verchere.
Board member, Equitrans, Cheniere Energy and PNM Resources
Bailey, a board member for midstream gas company Equitrans, LNG developer Cheniere Energy and utility holding company PNM Resources, has held myriad energy-sector leadership roles over more than 30 years, including heading Indiana’s largest electric utility, serving as a state and federal regulator, and working on international bodies.
“I’ve been fortunate to be around people who were visionaries who wanted me to succeed. I had the opportunity to be in the room and then it’s up to me to prepare myself to handle the responsibilities,” she said.
She notes her breadth of experience helped when being considered for boards: her background in industry, financial experience evaluating rates as a regulator, leadership roles such as at Cinergy/PSI Energy (now Duke Energy), advanced management courses, as well as entrepreneurial experience.
She sees signs that oil and gas companies are feeling the need to address diversity. From what CEOs are reading or hearing at conferences, from shareholder advisers, “people are talking more about that,” she said. There is more talk about the capabilities of the workforce and the business benefits of “having diversity in the brainpower around the table,” she said.
More emphasis is being put on leadership development and making sure that women and minorities are part of the peer group of high- development candidates, she said. Boards are also looking at succession planning for CEOs.
Despite some challenging numbers in oil and gas, she sees progress with women gaining line responsibilities, such as Equitrans chief operating officer Diana Charletta, who recently was also named president of Equitrans Midstream. “I think the story should be upbeat, not Pollyannaish, but that we’re doing better. We’re not where want to be, but that will always be case,” she said.
As for racial minorities in top leadership posts in oil and gas, “the numbers are woefully low,” Bailey said. There are obstacles to getting minorities into the industry; to come to where the jobs are located, she said. In addition, “where you don’t see individuals like yourself in those positions, you may not think of that as a career area for yourself,” she said.
Among the challenges that remain, “the hurdle will always be ‘can she really do the job?’ The hurdle
will be how you are perceived, she said. “That’s something we fight every day. Having our voices heard, being viewed by colleagues as having expertise and credibility and gravitas that individuals come to you as an expert; as someone who knows their field.”
CEO, Avangrid Renewables
Now holding the top spot at Avangrid Renewables, Beane started at the company in 1995 as a contract receptionist, and fought boredom by recommending changes to the corporate presentations she was printing for her bosses. Soon she was getting invited into meetings and pursuing an MBA at night.
She raised her hand for different roles over the years. “I really have never felt that my gender held me back, and back then, utilities were known as male-dominated, but I never personally felt any of that,” she said.
A key difficulty is attracting a diverse pool early in the pipeline of workers entering the company, she notes. “In the energy industry, such a large percentage of our employees are often in the field, either line workers or technicians at the wind facilities or solar facilities, and those tend to be very male dominated to this day. We’re working really hard to change that.” That includes scholarship programs and outreach to technical colleges, she notes.
“We’ve really worked to see if we can help that pipeline issue as we bring women into these fields, but it’s tough, there’s not a whole lot of women that appear to be interested in those career fields.” And there is stiff competition to draw and retain those people, amid rapid growth in the industry.
On a personal note, Beane said it is because of a female manager’s suggestion that her career stayed on track around the time her son was born. “In my mind, I was going to have to leave entirely for a period of time.” Instead, they worked out a plan for her to target about five hours of work a day that were not tied down to a set schedule, allowing her to be available for meetings any time of day. “My part-time status I think was largely invisible to everybody that I worked with.”
She believes that power companies definitely still have ground to gain in moving women into leadership roles, but she sees positive efforts. “I am very encouraged because I feel that the company is making more deliberate effort in this area than I’ve ever seen,” partly with a new human resources chief focused on diversity and inclusion. “It’s really opened up a conversation that I don’t remember having at the executive and senior management levels.”
One of the efforts to tackle that at Avangrid is an internal networking group, meant to attract and retain female talent, that is open to women and men, she notes.
Partner, Reed Smith
From her post as chairman of the Arkansas Public Service Commission in 2013, Honorable was tapped to be president of the National Association of Regulatory Utility Commissioners, and later a member of the US Federal Energy Regulatory Commission.
She is currently a member of the energy and natural resources group at law firm Reed Smith.
Nominated to join FERC by President Barack Obama, Honorable was the third African American to become a commissioner. “I remember some of the African American staff members coming to me and saying ‘we’ve waited a long time for this day.’ It just blew me away.”
She recalls experiences early in her legal career at the Arkansas PSC of being the only person of color in the room. “If I had been focused on myself, it would have isolating, intimidating to go to a place where there were mostly older, Caucasian men who had worked in the sector for decades.”
To cope with that challenge, “I was driven to master it. I was driven to learn it,” she said.
From her vantage point, it is refreshing that there are several more women CEOs at US utilities, such as Mary Kipp of El Paso Electric, Lynn Good at Duke Energy and Patti Poppe of CMS Energy. “I’ve visually seen the difference, but the fact that I have is a sad commentary on how far we have yet to go,” she said.
Gaining experience on the operational and financial sides of the business will be important for more women to rise further, she suggests. “Women
who get great experience in operations, that is something that sets them apart,” she said.
In addition, she sees “a confidence issue” for women, who may be smart and qualified but don’t feel that they meet all the prerequisites of a role.
She sees a need for the utility sector to become more “intentional” in finding qualified women and people from diverse backgrounds, as well as for more women to put themselves forward for opportunities.
“The case for diverse women is even more challenging and dire, and unacceptable, I’ll be frank. There are many diverse women in the general counsel world and in certain levels in upper management, but we have much more work to do to bring that same intentionality that we need to bring in focusing on women in general to the diverse women’s effort,” she said. One culprit, she said, is a tendency to lump gender in with diversity, so that “if we have women on the board; women in the C-suite, we have diversity.”
President, BP Alaska
Now overseeing BP’s essential interests in Alaska, Weiss has spent most of her 34-year oil industry career in the state. She’s held a range of engineering and leadership assignments, including as vice president for the Gulf of Mexico shelf and western Wyoming.
Attitudes have changed since her second day at US oil company ARCO, as a young graduate in chemical engineering, when her boss dropped her off on Alaska’s North Slope, returning a week later to ask what she had learned, she said.
“I think about the first couple of years in the mid- 1980s ... low oil prices in a state that’s economy runs on oil, and thinking about the culture, fiercely independent, ‘what is this woman doing coming up here taking a man’s job?’ That’s dramatically different now,” she said. “Now there’s a lot more women, but not enough, in the industry, whether it’s the boardroom, or the control room,” she said.
As to hurdles for women advancing to leadership, Weiss said “the biggest thing that I see is this interpretation of confidence at the table – how women might come across and communicate, and how they’re heard, how unbiased are we in our listening.” At times, she said, “that portrayal of confidence matters.”
BP’s leadership, she insists, embraces the view that better answers emerge when different perspectives are at the table. According to data shared by the company, women make up 35% of all staff, 36% of the board of directors, 48% of graduate hires, 40% of experienced hires, and 24% of group leaders.
The numbers drop off at the highest levels to 15% for the executive team, despite some recent additions. Asked why that may be the case, Weiss said: “That is a very good question that of course I and various colleagues do talk about from time to time.” Getting to the executive team, she suggests, may require diplomacy in the external world, on top of an ability to transform a business. “Most of my colleagues, women that had a great shot at getting there, ended up retiring before they got there.”
Among the efforts underway, she highlights a business resource group that brings together women in the industry across the globe to develop and learn. Beyond mentoring efforts, she also points to sponsoring, or “mentoring on steroids.” This involves managers pulling someone up sooner who they have they have seen in action enough, in an effort to “overcome some of the unconscious bias.”
Her evolving management philosophies have at times taken on physical signs. To support bringing everybody to the table, she brought in a 16-foot Matanuska Birch boardroom table, crafted with her daughter. More recently, she drew headlines by shaving her head to keep to her word, after the team met a goal of keeping Prudhoe Bay production levels steady for several years.
Chief technology and innovation officer, National Grid
A software engineer by training, Lambert had a Silicon Valley career before joining the new venture capital unit that utility giant National Grid created to invest $250 million in technologies over several years to disrupt itself.
Lambert sees opportunities for women amid the transformation underway in the electric utility space toward decentralization of generation, storage, metering, communications and the formation of multiple niches.
“There is a new group of upstarts that have entered that market and are competing, [and] some are trying to partner with utilities,” she said, adding “the opportunity for women then is to enter into this industry via the startups.” The numbers aren’t large for women in startups but they are better than the incumbent energy or high-tech companies, she said.
Investment targets for National Grid Partners have included artificial intelligence, security systems, distributed energy systems, hyperlocal weather forecasting, predictive analytics – a variety of companies offering technologies its help improve transmission and distribution business going forward.
Lambert says she is “absolutely” seeing women in senior leadership in those companies pitching for investment capital. She says the data shows diversity is important for performance.
Based on her own experience of often being the “only” woman in the room in her prior career in high-tech manufacturing and venture capital, she has worked to increase opportunity for women. She created a nonprofit bringing women together to help advance their careers. While at Intel Capital, she also founded a venture capital unit investing in women and minority-led technology startups.
In general terms, women make up about half of those entering the workplace at entry level, “but there’s this massively leaky pipeline because we fall off precipitously when you get to those senior positions,” Lambert said. “It’s a real problem getting to the next level.”
A major hurdle she sees for women is gaining access to informal networks where rapport is built and where people have a chance to tell of their contribution, and to mentors or sponsors that will advocate to them in the senior ranks. “I think women tend to be more heads down. ‘If I do a great job; if I produce at work I’ll get recognized.’ It doesn’t work that way anymore. You have to visible, you have to be known,” she said.
LaFleur twice occupied the top spot at the US Federal Energy Regulatory Commission as chairman. Her path began at a law firm and included a career in northeastern utilities, where she rose to be National Grid USA’s acting CEO.
“Overall I’ve seen the energy sector make progress, albeit slow progress,” said LaFleur. Back in 2007, she recalls counting only four women out of 64 CEOs at an electric utilities trade group of top executives. “It’s still not proportional, but we’re definitely seeing that start to change.”
Her path included some bumps along the way. She left a law firm after being passed over as a partner and having a child, then networked her way in a part-time legal position at the then New England Electric System, she said.
The regional utility offered a workable schedule, but it also brought valuable mentorship from CEO John Rowe, the chance to solve key regulatory challenges that gave her visibility, and get operational experience, she said.
“I feel like I had, overall, a good experience. It did not end positively when I was passed over for CEO after I was acting CEO for almost a year,” she said. “Overall, I had a situation where I had both mentoring and support through my 30s through some of the work-family issues that seemed to derail some female professionals’ careers,” she said.
As to whether being female affected her career, “I think it’s hurt me and helped me,” she said. “There are times when people have given me honest appraisals of why I didn’t get certain jobs that I think I have detected comments about myself that I believe are more likely to be made about a woman, like I wasn’t tough enough, something that is not an opinion I
have of myself. I feel like I’ve done a lot in my life.”
On the other hand, she adds, “when I had this wonderful opportunity to come to FERC, I know the White House was looking for a woman because they lost the only woman on the commission and all the people on the shortlist were female.”
She suggests one reason electric utilities may have more women leaders than the oil sector may be that the importance of regulatory success to utility revenue has meant opportunities for those with a legal, rather than technical, background.
Having reached the end of her term of office, LaFleur was poised to leave FERC at the end of August.
VP, Shell’s Pennsylvania Chemicals
An engineer by training, Mercer is vice president of Pennsylvania Chemicals, a Shell unit developing a major polyethylene project north of Pittsburgh. Her career has entailed positions around the globe employing her technical skills, with
stops ranging from the Netherlands to Oman to Malaysia. She previously managed a worldwide portfolio of integrated gas projects at Shell.
“At my first big construction site in Oman in the late 1990s, it was [me] and 6,000 men – I was the only woman there,” she said. Twenty years later, she sees a shift in the number of women taking on technical roles. “If I looked then at Pennsylvania Chemicals, everywhere you look there are women,” she said.
Yet she mentions challenges the oil and gas industry has faced in developing a diverse talent pool of technical professionals in areas that had historically lower female participation. She recounts her company’s efforts to support STEM education, including scholarships and sponsoring programs at community colleges.
A major challenge, still, is getting over the idea that there are jobs women can and can’t do, she said. “That is one of the most important things we can do at school level – to open people’s eyes up to the possibility,”
she said. “I came from a family with a father who was an engineer. I was very lucky in the sense it never occurred to me I couldn’t become an engineer, or
that I couldn’t work in the oil and gas industry.”
The focus at Shell on gender parity is “huge... enormous,” she said. Gains in Shell’s leadership are indicative: the board comprised 45% women at the end of 2018, up from 8% in 2011, she notes. The share of women in senior executive positions was 24% at the end of 2018, compared with 17% at the end of 2013.
“We need the best talent for going through the energy transition. If you restrict yourself to only 50% of the population, you are never going to get the best talent you can to thrive.”
She also described the company’s belief that if you have diverse teams, you get a better, more innovative, more collaborative environment, and improved results. Finally, diverse teams allow companies to appeal to the diverse users of products and services, she said.
To help female employees build their careers, Mercer said senior leadership sponsor women and help put them into jobs to develop them. She also pointed to a 16-week maternity leave policy and support for dual-career families.
Senior executive vice president and CEO, Exelon Utilities
Starting in the utility sector with a retail and law background, Pramaggiore held posts in the law department and business regulatory side at US utility Commonwealth Edison before gaining operational experience to round out her portfolio.
“It’s very exciting,” Pramaggiore said, of recent gains for women in the utility sector, including a rise in female CEOs among investor- owned utilities over the last five years.
“With change in the business model and technological change, people are coming to run utilities with different skill sets such as finance, or the regulatory and legal side of the business,” she said. “Those are areas where women have probably been seen at higher levels for longer periods of time than in engineering and STEM. That has led to the door opening up,” she said.
Still, she said, there’s no question women are under-represented in the industry, as in STEM jobs in general. There’s been a focus on this at Exelon, which has looked at barriers to women or girls coming into these areas of study, she said.
Those barriers include “a lack of awareness of the type of jobs that were out there,” a lack of experiences that might allow girls or young women to be excited about those jobs, and a lack of confidence that
these jobs would be open to them, she said.
Trying to nurture that pipeline, she said the company has for six years held an icebox derby, where middle
to high school girls build electric race cars and solve STEM problems. It joined the UN HeForShe initiative, sponsoring a high school students’ STEM program
on university campuses, entailing field trips and interactions with potential role models at the company.
But she also welcomes a newer focus. “The question around 10 years ago was how do we get more women into STEM fields or more women into the utility industry, how we shape them for business,” she said. That has shifted to “how does the industry ensure that it’s adapting to different types of talent that are going to come in,” she said. Because the business is changing fast, “we need to be innovative, and you need diversity of all types in order to innovate and move forward.” Part of that is taking a broader view of leadership styles, she said.
As to her own path, Pramaggiore, gives credit to male CEOs at ComEd and Exelon who gave her opportunities in operations, allowing her to learn the basics of how the system works, and how the workforce approaches it. “I think it’s important for anyone who wants to sit in the CEO chair to understand how the business operates at that level.”
Maria Victoria Zingoni
Executive MD, commercial business and petrochemicals, Repsol
Originally from Argentina, now working at Madrid-based integrated energy company Repsol, Zingoni grew up
in an oil and gas producing region. After university, it was a natural move for her to begin her career working at YPF, Argentina’s national oil company, she said.
“I love to be involved in the energy sector, because I understand that energy is a good way to develop society.”
Although reluctant to go into the upstream sector, Zingoni’s managers pushed her toward the idea. She now believes this was one of the most important decisions in her career, “because it allowed me to understand the business from scratch.”
“Understanding the business is key – and having good leaders that help you go through the different areas of the business is also key. I am where I am today because I have been in different businesses in different countries. That’s the only way you can have a senior position in a large company,” she added.
Even today, the proportion of women involved in Repsol’s exploration and production business is smaller than elsewhere, with women accounting for 29% of employees and 21% of leaders. By contrast, women make up 37% of employees and 27% of leaders in the downstream segment. In corporate functions, both figures are significantly higher, with women making up 54% of employees and 42% of leaders.
“We are more actively working on promoting diversity on the E&P side,” said Zingoni.
Repsol’s group-wide target is to have 31% of leadership positions held by women by 2020. Encouraging more women to study STEM is important to making this a reality, she said. “The technical and engineering part of the energy sector is still very much considered a male one, so education is very important.”
Compared with smaller peers, Zingoni believes large, multinational companies, such as Repsol, are well- positioned to deal with issues such as diversity and inclusion, and have a responsibility for driving them forward. “If you think about global diversity – and when I talk about diversity, I mean not only gender, but race, nationality, and sexual orientation – we require a global mindset in global companies.”
SVP, government and regulatory affairs, Southwestern Energy
With a consulting and legal background, Stewart joined natural gas producer Southwestern Energy as vice president for tax. She tried to develop the role as a partner to the business, rather than simply compliance, and then sought out added responsibilities, she said. Promoted to senior VP for finance, she then served as interim CFO and took on the new role created for her as senior VP of government and regulatory affairs.
“To get to that place where you’re in the roster, women have to prove themselves substantively and technically first... I think the bar may
be a little higher for women than for men to prove themselves at that level,” she said.
At Southwestern, a woman is chairman of the board and there are two women board members. Both the CEO and board are strong proponents of female leadership development, she said.
“It’s not a targeted women’s initiative; if we identify a female leader, we’re going to develop her right along with a male leader,” she said.
She offers a suggestion for companies going forward. “Give women the opportunity to fail just like you
give men the opportunities to fail. Give them stretch assignments and put them under the same pressure.”
Young women are saying “give me a challenge, give me something that is scary,” she notes, impressed by their ambition.
As for how companies can increase the role of woman in leadership, she says, “if you want to have more women on boards, you’re going to have to open up your aperture” for the requirements of board membership beyond traditional positions, such as CEO or CFO.